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Remove The Data Black Hole
Remove Actionable Insights Remove B2B Remove NPS Related Topics
Text Analytics Close the Loop Customer Survey Unstructured Data Customer Feedback Net Promoter Score Business Growth Sentiment Analysis VOC Touchpoint More Related Topics >
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What Customer Survey Practice Drives You Nuts the Most?

SurveySensum

JANUARY 18, 2024

I recently bought a new smartphone and received a customer satisfaction survey. Being in the industry for the past 10+ years I understand the value of gathering customer feedback , so I clicked on “start survey” and set out to give my honest opinion. But what ensued was a battle with my keyboard that I hadn’t signed up for. ” Seriously?

Customer Survey 52
Customer Survey Close the Loop Start-ups Text Analytics 52
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B2B Customer Engagement Program Accelerates Growth at SaaS Reciprocity, Powered by Waypoint’s TopBoxTM

Waypoint Group

OCTOBER 17, 2019

Actionable insights for more productive and meaningful CSM customer interactions. Deeper insights helping marketing create excellent customer-company interactions . Unfortunately, the feedback they had wasn’t black and white, making internal conversations around it more difficult. Seeking trustworthy feedback.

B2B 40
B2B Actionable Insights NPS Compliance 40
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